Effective Date: July 18, 2025

At Angage Pty Ltd, accessible via angage.com.au, we prioritize your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and applicable international data protection laws.

This Privacy Policy explains:

• What data we collect

• How we use and share it

• Your rights and controls over your information

1. Information We Collect

📌 Information Provided by You

• Personal Details: name, email address, phone number, company name

• Account Credentials: username, encrypted password, authentication data

• Billing Information: billing address and payment details handled securely by our payment processors

• Third-Party Login Data: information received when you authenticate using services such as Google or other providers

🔌 Information Collected Automatically

• Technical Data: IP address, browser type, device information, operating system, language preferences

• Usage Data: pages viewed, features used, session duration, and user activity within the platform

• Cookies and Tracking Technologies: used to maintain sessions, improve functionality, and analyse usage

📱 Mobile Application Data

• Device metadata, mobile operating system, application version, and notification settings where permitted by your device settings

2. Customer Business Data

Angage is a business management platform that allows organisations to store and process operational data including customer records, invoices, accounting information, employee data, inventory, communications, and other business information.

This information is referred to as Customer Data.

The organisation using Angage retains full ownership and control of Customer Data stored within their account. Angage acts as a data processor, while the customer organisation acts as the data controller responsible for the data they collect and manage.

3. How We Use Your Data

• Service Delivery: to create accounts, operate the platform, and provide requested services

• Authentication and Security: verifying identities, detecting suspicious activity, and protecting accounts

• Billing and Payments: processing subscription payments through trusted third-party providers

• Customer Support: assisting users with technical issues and product inquiries

• Product Improvements: analysing usage patterns to improve features and performance

• Legal Compliance: meeting regulatory obligations and responding to lawful requests

4. Data Sharing and Disclosure

• Service Providers: trusted infrastructure, analytics, payment, and support partners that assist in operating the platform under strict confidentiality agreements

• Legal Obligations: when required to comply with legal processes, regulatory requirements, or protect rights and security

• Business Transfers: if Angage is involved in a merger, acquisition, or asset sale, user data may be transferred with appropriate safeguards

We do not sell personal information to third parties.

5. Cookies and Tracking Technologies

Angage uses cookies and similar technologies to:

• Maintain secure login sessions

• Improve performance and usability

• Understand usage trends through analytics

You may control or disable cookies through your browser settings, although certain platform features may not function properly without them.

6. Data Security and Retention

• All data transmissions are encrypted using secure HTTPS protocols

• Access to systems is restricted to authorised personnel

• Infrastructure security monitoring and regular backups are implemented

• Data is retained only as long as required to provide services or comply with legal obligations

If a customer closes their account, associated data may be permanently deleted or anonymised within a reasonable timeframe. Encrypted backups may retain copies for a limited retention period.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

• Accessing your personal data

• Requesting corrections

• Requesting deletion of your information

• Exporting or receiving a copy of your data

• Opting out of direct marketing communications

Requests may be submitted via the contact information below.

8. Children's Privacy

Angage services are intended for business users and are not directed to individuals under the age of 16. We do not knowingly collect personal data from children.

9. International Data Transfers

Your data may be processed and stored in cloud infrastructure located in different jurisdictions. Where this occurs, appropriate safeguards are implemented to ensure data protection consistent with applicable laws.

10. Updates to This Policy

This Privacy Policy may be updated periodically. Significant changes will be communicated through the website or service notifications. Continued use of Angage services indicates acceptance of the revised policy.

11. Contact Us

Angage Pty Ltd

Email: [email protected]